Animal Issues - Who to Call

Animal Make Safe responds to incidents involving live animals inside UT Austin campus buildings. Bats are given special consideration due to the risk of rabies, therefore we will also respond to a grounded bat (one which cannot fly) outdoors, or a dead bat inside.

Animal Make Safe does not respond to rodents or insects. We also do not generally respond to animals outside buildings, dead animals, or animals loose on campus; contact for these cases are below. Certain exceptions may apply.

 

Please note: Animal Make Safe only responds to the University of Texas at Austin main and satellite campuses. For help in other areas of Austin, please see the links below or call 311 if you see distressed or injured wildlife or if you come into contact with any. 311 can also offer tailored and humane solutions to wildlife issues and/or conflicts. If outside Austin or Texas, please call a local wildlife rehabilitator for guidance.

 

Contacts List

Rodents

  • Facilities Service Center, (512) 471-2020

Insects

  • Facilities Service Center, (512) 471-2020

Bats

  • Live or dead, indoors — EHS, (512) 471-2671
  • Live (grounded), outdoors — EHS, (512) 471-2671
  • Dead, outdoors — Facilities Service Center, (512) 471-2020

Birds and Non-Rodent Mammals

  • Indoors — EHS, (512) 471-2287
  • Dead - Facilities Service Center, (512) 471-2020
  • Injured/orphaned – Austin Wildlife Rescue, (512) 472-9453, or EHS, (512) 471-2671
  • Bird control/droppings issues – Facilities Service Center, (512) 471-2020

Cats

  • Campus cats or kittens: Please call our Animal Make Safe hotline (512) 471-2671. Although Animal Make Safe does not care for the campus cats we can relay the message to members of the Campus Cat Coalition.

Dogs

  • City of Austin Animal Services, 311. Animal Services may request UTPD notification to respond.

All other animals

  • Live, outdoors — City of Austin Animal Services, 311. Animal Services may request UTPD notification to respond
  • Dead — Facilities Service Center, (512) 471-2020